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Privacy & Cookie usage policy


Timbmet Privacy Policy

This privacy policy sets out how Timbmet uses and protects any information that you give Timbmet when you use this website. Timbmet are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be Identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Timbmet may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01 March 2011.
What we collect
We may collect the following information:
  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Agents and service providers
We employ other companies and individuals to perform functions on our behalf. They may need access to your personal information in order to perform their functions. You are assured however, they may not use your personal information for any other purposes.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However, we make no guarantees regarding unforseen security breaches which may be beyond our control.
How we use cookies
This website uses cookies in conjunction with a web statistics programme so we can gather non-personal information on the visitors to our website and the areas visited.
The site does not automatically collect personal information on site visitors via cookies or any other method. Submission of personal information is purely at the discretion of the site visitor, and only if they send us an enquiry via our site response forms.
Cookies can be blocked by most browsers by making an adjustment to your browser settings.
Because each browser has differing methods and settings to block cookies, we suggest you use a search engine such as Google and enter a search phrase such as 'how to block cookies using (enter your browser name and version)'
You will then be able to adjust your browser settings to prevent cookies from being accepted.
Please note:
If you close this window, or have viewed this statement elsewhere on our website and continue to browse without changing your browser to block cookies, we will assume you have accepted their usage on our website as described above.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways:
  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by us for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at Timbmet.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. This information may originate from our authorised marketing agencies or from us directly. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Timbmet Limited, Kemp House, Chawley Park, Cumnor Hill, Oxford OX2 9PH. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

The content of this website is provided for general information only and should not be relied upon without obtaining specific advice from the company. Our policy is one of continued improvement and we reserve the right to change specification of our systems without notice. Whilst reasonable efforts have been made to ensure that the content is correct and current at the time it is published, we cannot accept liability for any loss or damage arising from the use of information contained on this website. We have endeavoured to comply with all legal and ethical requirements in developing this web site and does not desire to serve clients based upon their review of any portions of this web site which do not comply with the legal or ethical requirements of the jurisdiction in which the client is located.
In achieving both the mission and vision of the business, Timbmet acts with honesty and integrity at all times and accepts that different people have different standards and personal beliefs.

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